{"id":5094,"date":"2025-02-16T15:28:30","date_gmt":"2025-02-16T20:28:30","guid":{"rendered":"https:\/\/tomo.com\/blog\/?p=5094"},"modified":"2025-07-17T14:29:07","modified_gmt":"2025-07-17T19:29:07","slug":"review-north-state-bank","status":"publish","type":"post","link":"https:\/\/tomo.com\/blog\/review-north-state-bank\/","title":{"rendered":"2025 Mortgage Review: North State Bank"},"content":{"rendered":"\n


North State Bank, based in North Carolina, offers a range of mortgage products with a focus on personalized service. It may be a more cost-effective option than most\u2014particularly for homebuyers who value attentive, local support. But for those less concerned with in-person service, it\u2019s worth comparing with lower-cost lenders like Tomo Mortgage, where potential savings could be close to twice as high.<\/p>\n\n\n\n

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See today\u2019s mortgage interest rates on\u00a0TrueRate<\/a>.<\/strong><\/p>\n\n\n\n

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How North State Bank compares to other mortgage lenders<\/h3>\n\n\n\n

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Headquarters <\/strong><\/td>Raleigh, North Carolina<\/td><\/tr>
Website<\/strong><\/td>northstatebank.com<\/a><\/td><\/tr>
Rate<\/strong><\/td>0.17% lower than the median interest rate<\/td><\/tr>
Lender fees<\/strong><\/td>$900 (median on North State Bank loans)<\/td><\/tr>
Savings after 1 year, compared to the median interest rate<\/strong><\/td>$921<\/td><\/tr>
Savings after 10 years, compared to the median interest rate<\/strong><\/td>$5,862<\/td><\/tr>
Added cost after 1 year, compared to Tomo Mortgage<\/strong><\/td>$1,657<\/td><\/tr>
Added cost after 10 years, compared to Tomo Mortgage<\/strong><\/td>$5,323<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

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For a $400,000 mortgage, North State Bank\u2019s slightly below-market rates and modest fees result in an estimated $921 in savings in the first year and over $5,800 after 10 years, compared to the median lender.<\/p>\n\n\n\n

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What customers are saying<\/h3>\n\n\n\n

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Customer reviews of North State Bank\u2019s mortgage services, as seen on platforms like Yelp, BBB, and SmartAsset, reveal mixed experiences.
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Borrowers appreciated competitive rates and personalized service. Some reviews highlight efficient processes and responsive staff who guided them through the mortgage process. Customers also praised the bank\u2019s local focus and flexibility in handling unique situations.
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Complaints often mention poor communication and unresponsive representatives. Some borrowers reported frustrations with delays in processing and a lack of transparency during critical stages of the loan process.
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How to compare mortgage lenders<\/h3>\n\n\n\n

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Interest rates.<\/strong> Comparing rates between lenders isn\u2019t always straightforward. Many promote low headline rates that require paying \u201cpoints\u201d upfront to buy down the interest rate. To make a true comparison, focus on the par rate (0 points) and the APR, which reflects both the interest rate and any lender fees. Even small differences can translate into significant savings over the life of the loan.<\/p>\n\n\n\n

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Lender fees or loan origination fees.<\/strong> Many lenders charge fees that add thousands to the cost of a loan. It’s important to look at both the rate and the fees together to understand the true cost of borrowing. For a $400,000 mortgage, avoiding even a $1,000 fee could contribute to meaningful savings in the first year and over the long term.<\/p>\n\n\n\n

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On-time close rate.<\/strong> Most lenders do not publicly share their on-time close rates. However, it\u2019s a critical factor\u2014especially if your home contract has tight deadlines. Asking about their process for meeting close dates, including underwriting and document review timelines, can give you more confidence when choosing a lender.<\/p>\n\n\n\n

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Pre-approval and offer letters.<\/strong> Some lenders offer fast pre-qualifications that may not be fully underwritten, which can weaken your offer in competitive markets. It\u2019s important to ask whether a lender\u2019s pre-approvals are fully underwritten and how credible their letters are when presented with an offer.<\/p>\n\n\n\n

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Customer satisfaction.<\/strong> If detailed customer review data isn\u2019t readily available, check third-party review sites or ask the lender for references. It’s important to understand how they handle communication, responsiveness, and issue resolution throughout the loan process.<\/p>\n\n\n\n

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Employee reviews.<\/strong> Company culture often influences how clients are treated. A lender with strong employee satisfaction typically delivers better service, more organized processing, and a smoother overall experience for borrowers.<\/p>\n\n\n\n

To better understand how we compare mortgage rates fairly, see our TrueRate Methodology<\/a><\/strong>.<\/p>\n\n\n\n

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See Tomo Mortgage\u2019s rates for a 30-year fixed-rate mortgage<\/a><\/div>\n<\/div>\n\n\n

TrueRate Analyst<\/a><\/p>

Our team uses TrueRate to analyze hundreds of thousands of real loans, apples-to-apples, so that we can give people a clear and objective view of a mortgage lender’s history. We also look at customer reviews on websites like the Better Business Bureau, Yelp, Google, Bankrate, Zillow, court filings and official actions, and a wide range of other objective data. The goal is simple: show who\u2019s been fair historically, and who hasn\u2019t, so homebuyers have the information they need to save as much money as possible.<\/p><\/div><\/div>\n\n\n

If you’re ready to start your journey to homeownership, get pre-approved with Tomo Mortgage today<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

North State Bank, based in North Carolina, offers a range of mortgage products with a focus on personalized service. It may be a more cost-effective option than most\u2014particularly for homebuyers who value attentive, local support. But for those less concerned with in-person service, it\u2019s worth comparing with lower-cost lenders like Tomo Mortgage, where potential savings […]<\/p>\n","protected":false},"author":38,"featured_media":5122,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[286],"tags":[],"class_list":["post-5094","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lender-reviews"],"aioseo_notices":[],"jetpack_featured_media_url":"https:\/\/tomo.com\/blog\/wp-content\/uploads\/2025\/04\/north-state-bank.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/tomo.com\/blog\/wp-json\/wp\/v2\/posts\/5094","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tomo.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tomo.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tomo.com\/blog\/wp-json\/wp\/v2\/users\/38"}],"replies":[{"embeddable":true,"href":"https:\/\/tomo.com\/blog\/wp-json\/wp\/v2\/comments?post=5094"}],"version-history":[{"count":10,"href":"https:\/\/tomo.com\/blog\/wp-json\/wp\/v2\/posts\/5094\/revisions"}],"predecessor-version":[{"id":6732,"href":"https:\/\/tomo.com\/blog\/wp-json\/wp\/v2\/posts\/5094\/revisions\/6732"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tomo.com\/blog\/wp-json\/wp\/v2\/media\/5122"}],"wp:attachment":[{"href":"https:\/\/tomo.com\/blog\/wp-json\/wp\/v2\/media?parent=5094"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tomo.com\/blog\/wp-json\/wp\/v2\/categories?post=5094"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tomo.com\/blog\/wp-json\/wp\/v2\/tags?post=5094"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}