Top Flite Home Loans positions itself as a lender willing to work with a wide range of borrowers—including those with credit challenges—but its higher than market average rates and fees suggest caution is warranted
See today’s mortgage interest rates on TrueRate.
How Top Flite Home Loans compares to other lenders
| Headquarters | Williamston, Michigan |
| Website | topflitefinancial.com |
| Rate | 0.18% higher than the median rate |
| Lender fees | $1,525 (median on Top Flite Home Loans) |
| Added cost after 1 year, compared to the median interest rate | $203 |
| Added cost after 10 years, compared to the median interest rate | $5,383 |
| Added cost after 1 year (vs. Tomo Mortgage) | $2,782 |
| Added cost 10 years (vs. Tomo Mortgage) | $16,567 |
For a $400,000 mortgage, Top Flite Home Loans’ rates—about 0.18% higher than the market median—and $1,525 in lender fees would result in borrowers paying approximately $203 more in the first year and about $5,383 more over 10 years compared to the median lender. Borrowers should carefully review loan offers, as higher rates and fees could add significant long-term costs.
What customers are saying
Many borrowers praised Top Flite Home Loans for the professionalism and responsiveness of their loan officers, who helped guide them through the mortgage or refinancing process step by step. Several reviewers noted that Top Flite was particularly helpful for borrowers with less-than-perfect credit, offering tailored solutions to meet their needs. Positive reviews also highlighted smooth transactions, competitive rates, and clear communication during the application process, especially for debt consolidation and refinancing loans.
Complaints frequently focused on operational inefficiencies, poor communication, and misleading practices. Borrowers reported delays in processing, repeated requests for documentation, and unresponsive service during critical stages. Several customers alleged predatory practices, including excessive appraisal and inspection fees or failure to honor agreed-upon loan terms. Some borrowers also felt pressured into loans that worsened their financial situation. Issues with loan servicing were noted as well, such as confusion about payment schedules and account errors after closing. Borrowers expressed frustration with being “strung along” as rates increased during the loan process.
How to compare mortgage lenders
Interest rates. Comparing rates between lenders isn’t always straightforward. Many promote low headline rates that require paying “points” upfront to buy down the interest rate. To make a true comparison, focus on the par rate (0 points) and the APR, which reflects both the interest rate and any lender fees. Even small differences can translate into significant savings over the life of the loan.
Lender fees or loan origination fees. Many lenders charge fees that add thousands to the cost of a loan. It’s important to look at both the rate and the fees together to understand the true cost of borrowing. For a $400,000 mortgage, avoiding even a $1,000 fee could contribute to meaningful savings in the first year and over the long term.
On-time close rate. Most lenders do not publicly share their on-time close rates. However, it’s a critical factor—especially if your home contract has tight deadlines. Asking about their process for meeting close dates, including underwriting and document review timelines, can give you more confidence when choosing a lender.
Pre-approval and offer letters. Some lenders offer fast pre-qualifications that may not be fully underwritten, which can weaken your offer in competitive markets. It’s important to ask whether a lender’s pre-approvals are fully underwritten and how credible their letters are when presented with an offer.
Customer satisfaction. If detailed customer review data isn’t readily available, check third-party review sites or ask the lender for references. It’s important to understand how they handle communication, responsiveness, and issue resolution throughout the loan process.
Employee reviews. Company culture often influences how clients are treated. A lender with strong employee satisfaction typically delivers better service, more organized processing, and a smoother overall experience for borrowers.
To better understand how we compare mortgage rates fairly, see our TrueRate Methodology.
If you’re ready to start your journey to homeownership, get pre-approved with Tomo Mortgage today.