Move Mortgage, is a privately held, direct mortgage lender headquartered in Sandy, Utah. Established in 2017, the company specializes in providing a streamlined, client-focused home loan experience, with particular expertise in helping first-time homebuyers and those seeking down payment assistance.
See today’s mortgage interest rates on TrueRate.
How Move Mortgage compares to other lenders
| Headquarters | Sandy, Utah |
| Website | movemortgage.com |
| Rate | 0.13% less than the median rate |
| Lender fees | $1,295 (median) |
| Savings after 1 year, compared to the median interest rate | $781 |
| Savings after 10 years, compared to the median interest rate | $4,470 |
| Added cost after 1 year (vs. Tomo Mortgage) | $1,769 |
| Added cost after 10 years (vs. Tomo Mortgage) | $6,714 |
For a $400,000 mortgage, Move Mortgage’s rates and lender fees will likely result in savings of around $781 in the first year and $4,470 after 10 years compared to the median lender. Borrowers should compare multiple lenders such as Tomo Mortgage to uncover the potential for added thousands in savings.
What customers are saying
Move Mortgage’s mortgage lending receives mixed sentiment on third-party review platforms. On Yelp positive reviews mention a smooth mortgage process and helpful, communicative staff, while negative feedback cites delays in paperwork and poor communication about loan status. Zillow reviewers praise clear instructions and timely closings, but some note administrative errors and frustration with documentation. On BBB, positive comments focus on responsive customer service, while negative reviews report unexpected fees and slow issue resolution.
Overall, borrowers experience both efficient service and occasional problems with communication and administration, we recommend homebuyers get multiple Loan Estimates to ensure the most competitive offering for their mortgage.
How to compare mortgage lenders
Interest rates. Comparing rates between lenders isn’t always straightforward. Many promote low headline rates that require paying “points” upfront to buy down the interest rate. To make a true comparison, focus on the par rate (0 points) and the APR, which reflects both the interest rate and any lender fees. Even small differences can translate into significant savings over the life of the loan.
Lender fees or loan origination fees. Many lenders charge fees that add thousands to the cost of a loan. It’s important to look at both the rate and the fees together to understand the true cost of borrowing. For a $400,000 mortgage, avoiding even a $1,000 fee could contribute to meaningful savings in the first year and over the long term.
On-time close rate. Most lenders do not publicly share their on-time close rates. However, it’s a critical factor—especially if your home contract has tight deadlines. Asking about their process for meeting close dates, including underwriting and document review timelines, can give you more confidence when choosing a lender.
Pre-approval and offer letters. Some lenders offer fast pre-qualifications that may not be fully underwritten, which can weaken your offer in competitive markets. It’s important to ask whether a lender’s pre-approvals are fully underwritten and how credible their letters are when presented with an offer.
Customer satisfaction. If detailed customer review data isn’t readily available, check third-party review sites or ask the lender for references. It’s important to understand how they handle communication, responsiveness, and issue resolution throughout the loan process.
Employee reviews. Company culture often influences how clients are treated. A lender with strong employee satisfaction typically delivers better service, more organized processing, and a smoother overall experience for borrowers.
To better understand how we compare mortgage rates fairly, see our TrueRate Methodology.
If you’re ready to start your journey to homeownership, get pre-approved with Tomo Mortgage today.