Affinity Federal Credit Union is a member-owned, nonprofit financial institution headquartered in Basking Ridge, New Jersey. Founded in 1935, Affinity is the largest credit union headquartered in New Jersey, with more than 20 branches across the tri-state area.
See today’s mortgage interest rates on TrueRate.
How Affinity Federal Credit Union compares to other lenders
| Headquarters | Basking Ridge, New Jersey |
| Website | affinityfcu.com |
| Rate | 0.10% higher than the median rate |
| Lender fees | $499 (median) |
| Savings after 1 year, compared to the median interest rate | $42 |
| Added cost after 10 years, compared to the median interest rate | $2,929 |
| Added cost after 1 year (vs. Tomo Mortgage) | $2,557 |
| Added cost after 10 years (vs. Tomo Mortgage) | $14,114 |
For a $400,000 mortgage, Affinity Federal Credit Union’s rates—about 0.10% higher than the market median—and $499 in lender fees would result in borrowers saving about 40 dollars in the first year due to lower than market lender fees but will result in an added cost of about $2,550 over 10 years compared to a typical lender. Opportunity cost is real, and buyers should always rate shop across multiple lenders to ensure they’re getting a competitive offer. In many cases, lenders like Tomo Mortgage can save buyers over $10,000—depending on how long they plan to own the home before selling or refinancing.
What customers are saying
Affinity Credit Union’s mortgage and lending services receive predominantly negative sentiment on third-party review platforms. While a few long-term members mention positive experiences with loan originations, the majority of recent reviews on Yelp describe poor customer service, long wait times, and unresponsive or unhelpful staff during the lending process. Borrowers report mistakes in loan servicing, such as improper collateral holds and lost payments, as well as delayed or unclear communication about loan status.
On the BBB there are detailed complaints about forced insurance being added to loans despite borrowers providing proof of coverage, resulting in higher payments and, in some cases, voluntary repossession of collateral. Additional frustrations include the lack of autopay features for loan payments and unresolved disputes related to lending.
How to compare mortgage lenders
Interest rates. Comparing rates between lenders isn’t always straightforward. Many promote low headline rates that require paying “points” upfront to buy down the interest rate. To make a true comparison, focus on the par rate (0 points) and the APR, which reflects both the interest rate and any lender fees. Even small differences can translate into significant savings over the life of the loan.
Lender fees or loan origination fees. Many lenders charge fees that add thousands to the cost of a loan. It’s important to look at both the rate and the fees together to understand the true cost of borrowing. For a $400,000 mortgage, avoiding even a $1,000 fee could contribute to meaningful savings in the first year and over the long term.
On-time close rate. Most lenders do not publicly share their on-time close rates. However, it’s a critical factor—especially if your home contract has tight deadlines. Asking about their process for meeting close dates, including underwriting and document review timelines, can give you more confidence when choosing a lender.
Pre-approval and offer letters. Some lenders offer fast pre-qualifications that may not be fully underwritten, which can weaken your offer in competitive markets. It’s important to ask whether a lender’s pre-approvals are fully underwritten and how credible their letters are when presented with an offer.
Customer satisfaction. If detailed customer review data isn’t readily available, check third-party review sites or ask the lender for references. It’s important to understand how they handle communication, responsiveness, and issue resolution throughout the loan process.
Employee reviews. Company culture often influences how clients are treated. A lender with strong employee satisfaction typically delivers better service, more organized processing, and a smoother overall experience for borrowers.
To better understand how we compare mortgage rates fairly, see our TrueRate Methodology.
If you’re ready to start your journey to homeownership, get pre-approved with Tomo Mortgage today.