2025 Mortgage Review: Alpine Bank

Alpine Bank is a Colorado-based, community-focused financial institution with over 50 years of experience in home lending. Headquartered in Colorado, Alpine Bank is known for its personalized service, local expertise, and commitment to helping residents buy, build, remodel, or refinance their homes.

See today’s mortgage interest rates on TrueRate.

How Alpine Bank compares to other lenders

Headquarters Glenwood Springs, Colorado
Websitehttps://www.alpinebank.com/
Rate0.12% less than the median rate
Lender fees$1,150 (median)
Savings after 1 year, compared to the median interest rate$758
Savings after 10 years, compared to the median interest rate$4,228
Added cost after 1 year (vs. Tomo Mortgage) $1,821
Added cost after 10 years (vs. Tomo Mortgage) $6,956

For a $400,000 mortgage, Alpine Bank’s rates—roughly 0.12% below the market average—and $1,150 in lender fees result in estimated savings of about $758 in the first year and over $4,200 over a decade compared to the median lender. While the bank offers strong local support, borrowers should still compare loan estimates—including from low-cost national lenders like Tomo Mortgage—to ensure they’re getting the best long-term value.

What customers are saying

Alpine Bank receives mixed reviews on Yelp, with some borrowers praising individual staff for their professionalism and responsiveness during mortgage and land loan processes. The bank is also recognized for its community involvement and friendly local branch atmosphere. 

Negative feedback is common regarding rude or unhelpful staff, poor management, and a lack of clear communication about account or policy changes. Many customers express frustration with outdated online and mobile banking platforms and problematic payment handling. Additionally, Alpine Bank & Trust in Illinois faced HUD sanctions for fair lending violations. Overall, borrower experience is highly dependent on the branch and staff.

How to compare mortgage lenders

Interest rates. Comparing rates between lenders isn’t always straightforward. Many promote low headline rates that require paying “points” upfront to buy down the interest rate. To make a true comparison, focus on the par rate (0 points) and the APR, which reflects both the interest rate and any lender fees. Even small differences can translate into significant savings over the life of the loan.

Lender fees or loan origination fees. Many lenders charge fees that add thousands to the cost of a loan. It’s important to look at both the rate and the fees together to understand the true cost of borrowing. For a $400,000 mortgage, avoiding even a $1,000 fee could contribute to meaningful savings in the first year and over the long term.

On-time close rate. Most lenders do not publicly share their on-time close rates. However, it’s a critical factor—especially if your home contract has tight deadlines. Asking about their process for meeting close dates, including underwriting and document review timelines, can give you more confidence when choosing a lender.

Pre-approval and offer letters. Some lenders offer fast pre-qualifications that may not be fully underwritten, which can weaken your offer in competitive markets. It’s important to ask whether a lender’s pre-approvals are fully underwritten and how credible their letters are when presented with an offer.

Customer satisfaction. If detailed customer review data isn’t readily available, check third-party review sites or ask the lender for references. It’s important to understand how they handle communication, responsiveness, and issue resolution throughout the loan process.

Employee reviews. Company culture often influences how clients are treated. A lender with strong employee satisfaction typically delivers better service, more organized processing, and a smoother overall experience for borrowers.

To better understand how we compare mortgage rates fairly, see our TrueRate Methodology.

If you’re ready to start your journey to homeownership, get pre-approved with Tomo Mortgage today.

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