Mortgage Investors Group (MIG) is a big name in Tennessee, known for helping generations of families buy homes. They offer a full range of mortgage products and mix traditional service with modern convenience.
See today’s mortgage interest rates on TrueRate.
How Mortgage Investors Group compares to other lenders
| Headquarters | Knoxville, Tennessee |
| Website | migonline.com |
| Rate | 0.08% lower than the median rate |
| Lender fees | $1,435 (median on Mortgage Investors Group) |
| Savings after 1 year, compared to the median interest rate | $619 |
| Savings after 10 years, compared to the median interest rate | $2,841 |
| Added cost after 1 year (vs. Tomo Mortgage) | $1,959 |
| Added cost 10 years (vs. Tomo Mortgage) | $8,343 |
Mortgage Investors Group’s rates are slightly below the market median, offering borrowers some savings compared to a typical lender. For a $400,000 mortgage, borrowers would save approximately $619 in the first year and about $2,841 over 10 years compared to the median lender. While MIG’s rates and experience can offer advantages over many traditional lenders, borrowers focused on minimizing total loan costs may still want to compare options carefully.
What customers are saying
Customer experiences with Mortgage Investors Group (MIG) reveal generally positive feedback, particularly for their customer service and ability to streamline the mortgage process. Borrowers frequently praise individual loan officers for their professionalism, responsiveness, and willingness to guide first-time homebuyers through the process. Many reviews highlight smooth transactions, quick closings, and a supportive team that addresses questions promptly.
However, some negative reviews point to isolated issues with appraisals and customer service. Complaints include flawed appraisals that led to financial inconveniences and inadequate resolution of disputes. Additionally, a few customers expressed frustration with communication lapses during the loan process or challenges in dealing with post-closing matters, such as mortgage servicing transitions.
How to compare mortgage lenders
Interest rates. Comparing rates between lenders isn’t always straightforward. Many promote low headline rates that require paying “points” upfront to buy down the interest rate. To make a true comparison, focus on the par rate (0 points) and the APR, which reflects both the interest rate and any lender fees. Even small differences can translate into significant savings over the life of the loan.
Lender fees or loan origination fees. Many lenders charge fees that add thousands to the cost of a loan. It’s important to look at both the rate and the fees together to understand the true cost of borrowing. For a $400,000 mortgage, avoiding even a $1,000 fee could contribute to meaningful savings in the first year and over the long term.
On-time close rate. Most lenders do not publicly share their on-time close rates. However, it’s a critical factor—especially if your home contract has tight deadlines. Asking about their process for meeting close dates, including underwriting and document review timelines, can give you more confidence when choosing a lender.
Pre-approval and offer letters. Some lenders offer fast pre-qualifications that may not be fully underwritten, which can weaken your offer in competitive markets. It’s important to ask whether a lender’s pre-approvals are fully underwritten and how credible their letters are when presented with an offer.
Customer satisfaction. If detailed customer review data isn’t readily available, check third-party review sites or ask the lender for references. It’s important to understand how they handle communication, responsiveness, and issue resolution throughout the loan process.
Employee reviews. Company culture often influences how clients are treated. A lender with strong employee satisfaction typically delivers better service, more organized processing, and a smoother overall experience for borrowers.
To better understand how we compare mortgage rates fairly, see our TrueRate Methodology.
If you’re ready to start your journey to homeownership, get pre-approved with Tomo Mortgage today.