SeacoastBank is a full-service, community-focused bank and direct mortgage lender headquartered in Florida. With a strong local presence, Seacoast serves individuals and families across the state, offering a comprehensive range of mortgage and personal lending solutions backed by knowledgeable, accessible mortgage professionals.
See today’s mortgage interest rates on TrueRate.
How SeacoastBank compares to other lenders
| Headquarters | Stuart, Florida |
| Website | seacoastbank.com |
| Rate | 0.13% less than the median rate |
| Lender fees | $1,375 (median) |
| Savings after 1 year, compared to the median interest rate | $776 |
| Savings after 10 years, compared to the median interest rate | $4,409 |
| Added cost after 1 year (vs. Tomo Mortgage) | $1,803 |
| Added cost after 10 years (vs. Tomo Mortgage) | $6,775 |
For a $400,000 mortgage, SeacoastBank’s rates and lender fees will likely result in savings of around $776 in the first year and $4,409 after 10 years compared to the median lender. Borrowers should rate shop and compare SeacoastBank to lower cost lenders such as Tomo Mortgage to see if larger savings of several thousand dollars can be achieved.
What customers are saying
Seacoast Bank’s mortgage lending receives predominantly negative sentiment on third-party review platforms. The most substantiated feedback on Yelp, BBB, and DepositAccounts centers on poor customer service, administrative errors, and communication breakdowns. Borrowers report issues such as unhelpful or rude staff, excessive or unclear documentation requests, and delays or confusion during loan processing. Several customers experienced credit score damage due to payment processing errors and late fee mismanagement, with some noting that even when the bank acknowledged its mistake, it still reported delinquencies to credit agencies. Long-term clients express frustration over denied loan applications despite strong payment histories, feeling that loyalty is not valued. Others cite problems with payment allocation, surprise fees, and difficulty resolving disputes, often leading to financial hardship.
While a few individual loan officers receive praise for their professionalism and support, these are exceptions. Overall, the most consistent and substantiated feedback highlights significant operational and communication problems, resulting in a stressful mortgage experience at Seacoast Bank.
How to compare mortgage lenders
Interest rates. Comparing rates between lenders isn’t always straightforward. Many promote low headline rates that require paying “points” upfront to buy down the interest rate. To make a true comparison, focus on the par rate (0 points) and the APR, which reflects both the interest rate and any lender fees. Even small differences can translate into significant savings over the life of the loan.
Lender fees or loan origination fees. Many lenders charge fees that add thousands to the cost of a loan. It’s important to look at both the rate and the fees together to understand the true cost of borrowing. For a $400,000 mortgage, avoiding even a $1,000 fee could contribute to meaningful savings in the first year and over the long term.
On-time close rate. Most lenders do not publicly share their on-time close rates. However, it’s a critical factor—especially if your home contract has tight deadlines. Asking about their process for meeting close dates, including underwriting and document review timelines, can give you more confidence when choosing a lender.
Pre-approval and offer letters. Some lenders offer fast pre-qualifications that may not be fully underwritten, which can weaken your offer in competitive markets. It’s important to ask whether a lender’s pre-approvals are fully underwritten and how credible their letters are when presented with an offer.
Customer satisfaction. If detailed customer review data isn’t readily available, check third-party review sites or ask the lender for references. It’s important to understand how they handle communication, responsiveness, and issue resolution throughout the loan process.
Employee reviews. Company culture often influences how clients are treated. A lender with strong employee satisfaction typically delivers better service, more organized processing, and a smoother overall experience for borrowers.
To better understand how we compare mortgage rates fairly, see our TrueRate Methodology.
If you’re ready to start your journey to homeownership, get pre-approved with Tomo Mortgage today.